Discussion topic: Call divert charges
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Message posted on ‎23 Oct 2023 05:35 AM
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Call divert charges
If I switch call divert on, and I am on sky talk anytime will the call charges for the diversion be charged seperate or be included in my talk package?
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Message posted on ‎23 Oct 2023 05:44 AM
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Re: Call divert charges
As you can see here you will be charged £2.50 per month for this as it is an optional extra:
https://www.sky.com/help/articles/sky-talk-call-features
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎23 Oct 2023 05:49 AM
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Re: Call divert charges
Yes, but it also refers to "usual charges" for the diverted bit of the call , I don't have charges as I have an inclusive package so looking to find out if diverted calls are also inclusive of the anytime package or if they are outwith the package and chargeable
Message posted on ‎23 Oct 2023 07:11 AM
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Re: Call divert charges
I think that as @caesarome has said you will be charged the £2.50. I had a similar situation mine was with Answer Phone (voicemail) that is also an added £2.50 on to the "Talk" tarriff. hope this helps.
Message posted on ‎23 Oct 2023 08:39 AM
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Re: Call divert charges
@jachend88 the Tariff Guide indicates that,
"The diverted part of the call is charged to the Sky Talk customer at the standard Sky Talk rate depending on the type of phone the call is diverted to, e.g. mobile. The person calling is charged for a standard UK landline call and will be charged as normal by their calls provider."
I'm afraid that's as clear as mud to me and I can only guess it means the Pay as you Talk rate, not the rate determined by any other call package you ,ay have.
Message posted on ‎18 Nov 2023 03:19 PM
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Re: Call divert charges
Did anyone find an answer to this?
I agree that the tarriff guide doesn't help with this query!
I'm trying to work out if it is worth me signing up to talk anytime or not, as my phone is diverted most of the time.
Message posted on ‎18 Nov 2023 03:24 PM
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Re: Call divert charges
I've been billed since and incurred no additional charges 🙂
Message posted on ‎18 Nov 2023 03:25 PM
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Re: Call divert charges
Thanks for letting me know!
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