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This discussion topic has been answered Discussion topic: Call Divert

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Message posted on ‎29 May 2023 01:38 AM

Call Divert

I have tried to set up call divert to divert calls to a mobile, however, I keep getting the message "Sorry the service requested is not available from this line".

anyone got any ideas?

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Message posted on ‎29 May 2023 05:06 AM

Re: Call Divert

Posted by a Superuser, not a Sky employee. Find out more

@Cj140484 

My understanding is you have to call Sky and request this service be activated. It comes with a monthly fee of £2.50. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎29 May 2023 05:06 AM

Re: Call Divert

Posted by a Superuser, not a Sky employee. Find out more

@Cj140484 

My understanding is you have to call Sky and request this service be activated. It comes with a monthly fee of £2.50. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Cj140484

Message posted on ‎30 May 2023 06:21 PM

Re: Call Divert

All sorted. Thanks @Daniel0210 . One quick call to Customer Services this morning and it was active immediately. I will add that I have, previously, phoned Customer Services on 2 separate occasions and they were at a loss, but it is sorted now. Many thanks.

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