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This discussion topic has been answered Discussion topic: Viewing card not working

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This message was authored by: TimmyBGood

Re: Viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

@Stuo11 wrote:

My sky card has what appears to look like a burn mark on it 


That's a very common misconception: it's actually a result of the manufacturing process.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Annie54

Re: Viewing card not working

same issue and sky went through checks waste of space.   I didn't even know had a viewing card.  Am disgusted with them.  I even said the card had obviously reached the end of its life, went nowhere.  

This message was authored by: Mark39

Re: Viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

@Annie54 wrote:

I even said the card had obviously reached the end of its life...


What makes you think that?

This message was authored by: Annie54

Re: Viewing card not working

I don't even know where it is on my sky box.  Also the fact until Saturday could watch bbc etc but no Sky programmes and then. Yesterday nothing.   If I knew where to look could take card out and reinsert.  

This message was authored by: Annie+UK

Re: Viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

@Annie54 wrote:

I don't even know where it is on my sky box.  Also the fact until Saturday could watch bbc etc but no Sky programmes and then. Yesterday nothing.   If I knew where to look could take card out and reinsert.  


 

See question Q37 in my Sky Plus F⋅A⋅Q
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Annie54

Re: Viewing card not working

I never ordered didn't even know had a viewing cards. Sky a load of rubbish in my view not there for me 

This message was authored by: Annie+UK

Re: Viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

@Annie54 wrote:

I never ordered didn't even know had a viewing cards. Sky a load of rubbish in my view not there for me 


Sky satellite TV does not work without a viewing card, you cannot get the subscription cahannels without it, you either have one in the box or someone has removed it

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: Viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

@Annie54 wrote:

I never ordered didn't even know had a viewing cards. Sky a load of rubbish in my view not there for me 


Did you actually look at @Annie+UK's faq? It explains exactly how to find the Card.

 

If you don't want Sky any more, just phone and give notice to cancel.

This message was authored by: Annie54

Re: Viewing card not working

That's says it all, have the box for many years never aware about viewing card.  Never removed live in my own as said didn't know even had one 

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