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Discussion topic: Viewing card - need a new one please

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This message was authored by: Jo197

Message posted on ‎19 Nov 2024 09:46 AM

Viewing card - need a new one please

I received a new/replacement sky box yesterday but forgot to take off viewing card out. Please can you send a new one.

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Message posted on ‎19 Nov 2024 09:50 AM

Re: Viewing card - need a new one please

@Jo197 wrote:

I received a new/replacement sky box yesterday but forgot to take off viewing card out. Please can you send a new one.

If it's a Sky+ box then you won't be able to pair a new card to it. 

If it's a Sky Q box then you'll need to ring Sky to request a new viewing card. 

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Message posted on ‎19 Nov 2024 09:53 AM - last edited: ‎19 Nov 2024 09:53 AM

Re: Viewing card - need a new one please

Posted by a Superuser, not a Sky employee. Find out more

@Jo197  Sky don't provide replacement Sky+HD boxes which the the section yu posted in, do you have Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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