TNT Sports Channels unavailable on SKY+ TV Guide

[OddJob7]

Hi,

I've got a subscription for TNT Sports via BT/EE. Up to now I've been able to access this via Channel 410, 411, etc.

In the last couple of days I haven't been able to access the content. I'm getting a message that a subscrition is required.

The TNT subscription appears to be still active as I can access the content via my PC.

I'd really like to get it back on Channel selection & not have to use Apps on the Smart TV as I'm not so technically minded.

Hope someone can help.

Thanks

[Mark39]

Can you post the exact error message you're seeing? Do you subscribe to TNT directly, or via Sky?

[OddJob7]

The subscription is to TNT via BT/EE so not to Sky directly.

The message is saying that to view the channel I need to subscribe to this channel.

So I'm assuming that somehow Sky & TNT aren't communicating in the background - although they were a couple of days ago.

[Mark39]

I'd guess your Viewing Card has lost the TNT entitlement. As you subscribe directly through TNT, I'd call them in the first instance.

[oj01]

@OddJob7 Can you access the SD version on Ch 868 and 869 ?