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Discussion topic: Sky remote failed battery warning...

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This message was authored by StephenSky This message was authored by: StephenSky

Sky remote failed battery warning...

I keep getting the following screen warning that the batteries in my remote need changing. They don't, both batteries are new & pushing out 1.57v. I have left them out of the remote overnight to see if that would reboot the remote in some way - no difference.

 

Is there a secret 'menu' on the remote to kill this error, or is it time to toss the remote in the bin and get a new one?

sky remorte failed battery.jpg


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StephenSky
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This message was authored by StephenSky This message was authored by: StephenSky Answer

Re: Sky remote failed battery warning...

Problem solved. Threw remote in bin, and picked up a £3 replacement in a local charity shop in their, 'lost remote' box! All good...

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky remote failed battery warning...

Posted by a Superuser, not a Sky employee. Find out more

Have you rebooted the Sky box?????

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky remote failed battery warning...

Posted by a Superuser, not a Sky employee. Find out more

Have you tried new batteries - perhaps from a different batch? They're cheaper than a new remote! The nominal battery voltage is a bit misleading. Better to check the output voltage when the batteries are under load.

StephenSky
Topic Author
This message was authored by StephenSky This message was authored by: StephenSky

Re: Sky remote failed battery warning...

I should have said, yes, a box reboot made no difference, and even though I've been testing batteries for many decades with a trusty multimeter, yes, I did try some new Duracells as well as Panasonic, all measured in excess of 1.5v, both gave same screen fault message...

StephenSky
Topic Author
This message was authored by StephenSky This message was authored by: StephenSky Answer

Re: Sky remote failed battery warning...

Problem solved. Threw remote in bin, and picked up a £3 replacement in a local charity shop in their, 'lost remote' box! All good...

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