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Discussion topic: New Sky +HD remote doesn’t let me change sound

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This message was authored by Hecate+123 This message was authored by: Hecate+123

New Sky +HD remote doesn’t let me change sound

I have a Sky+HD BOX, but the remote was getting a bit battered so bought a new one.... after 3 tries it works ....... except I cannot use it to turn up or turn down the sound which seems a bit odd as it is exactly the same as the old one 

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This message was authored by Mark39 This message was authored by: Mark39

Re: New Sky +HD remote doesn’t let me change sound

Posted by a Superuser, not a Sky employee. Find out more

You have to programme your remote with the correct code for your TV make and model: https://www.sky.com/help/program-your-remote

Hecate+123
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This message was authored by Hecate+123 This message was authored by: Hecate+123

Re: New Sky +HD remote doesn’t let me change sound

Yes I have done that and everything else works except the sound , as I explained before 

This message was authored by Mark39 This message was authored by: Mark39

Re: New Sky +HD remote doesn’t let me change sound

Posted by a Superuser, not a Sky employee. Find out more

Can the remote switch your TV and on off?

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