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Discussion topic: Sky + not entitlement

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This message was authored by: Paula+Lansdowne

Sky + not entitlement

The screen message says " You do not have Sky + entitlement " Which I have Full Sky +

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This message was authored by: Annie+UK

Re: Sky + not entitlement

Posted by a Superuser, not a Sky employee. Find out more

Have you ordered Sky Q or Glass/stream and cancelled it? Can you access Sky One?

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: CR4000

Re: Sky + not entitlement

My Skybox+ will no longer record or pause and the message states I do not have Sky+ Entiltlement!

I have rebooted the box and still nothing. Any ideas welcome how to get this working again?

This message was authored by: GD1

Re: Sky + not entitlement

Posted by a Superuser, not a Sky employee. Find out more

@CR4000  Please see @Annie+UK  reply, does this apply to you, did you order Sky Q or Glass/Stream recently?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: CR4000

Re: Sky + not entitlement

I have not ordered anything new from Sky for years. TV Guide page also says Top picks is only available with an active Sky TV subscription.

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