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Discussion topic: View card not authorised

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This message was authored by: Stef+mariani

Message posted on ‎12 Jul 2023 12:55 PM

View card not authorised

I have been ringing for the last 6 weeks my viewing card says not authorised.There has been 4 attempts of delivery without success 

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎12 Jul 2023 01:03 PM

Re: View card not authorised

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Message posted on ‎12 Jul 2023 01:06 PM

Re: View card not authorised

Posted by a Superuser, not a Sky employee. Find out more

@Stef+mariani 

Did you sign up for Sky Q ?

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This message was authored by: Mark39

Message posted on ‎12 Jul 2023 01:22 PM

Re: View card not authorised

Posted by a Superuser, not a Sky employee. Find out more
@Stef+mariani wrote:

I have been ringing for the last 6 weeks my viewing card says not authorised.There has been 4 attempts of delivery without success 

Do you know that delivery was actually attempted? Or do you mean that Sky ordered the Card, but nothing happened?

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