So I've been experiencing this same problem with Catfish, where it constantly records despite me deleting any trace of it from my Sky Box! I spoke to a Sky Customer Service Assistant today on Messenger to try and get to the bottom of this problem.
Firstly, the advisor I spoke to, Simon, said that Sky had had no reported problem of this. I copied a link to this whole forum to show that this issue was affecting a lot of their customers and also copied the message from MissJo, from the Sky advisor they spoke to on Twitter.
After a lot of going around in circles, Simon finally said that he cannot guarantee that this problem would be fixed with a software update - he couldn't even advise when the next update was due, or even when the last one had taken place. His best guess was that the issue is with the hard drive disk of our devices being corrupted and the only way to resolve this would be trying a complete factory reset (which would wipe out all of your recordings, so if you do do this, then do it at your own peril!) or by getting a brand new box, which you'd have to pay for.
So, in conclusion, looks like we're all going to have to become big fans of Catfish!!!
