Discussion topic: Sky issue

This message was authored by: Barry113 · ‎23 Dec 2024

We are having ongoing issues with our sky box, constantly freezing and lip sync out of sync and buffering, especially when watching live tv like sport

This message was authored by: Annie+UK · ‎23 Dec 2024

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)

My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

This message was authored by: Mark39 · ‎23 Dec 2024

@Barry113 wrote:

We are having ongoing issues with our sky box, constantly freezing and lip sync out of sync and buffering, especially when watching live tv like sport

Can you confirm you have Sky+?

This message was authored by: GD1 · ‎23 Dec 2024

@Barry113 These symptoms sound more like a Stream puck issue, can you confirm which TV box you have?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Sky issue

Sky issue

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