Cancel Sky F1...

[StephenSky]

Does Sky allow the cancellation of just the Sky F1 channel omline? Have sloshed around the web site for ages, but get the feeling they allow plenty of spending more money with them, but cancellation of anything isn't permitted!

[SKY1992bf]

@StephenSky  No you have to call 

if you wish to cancel/downgrade choose an option on the link below (which includes a message service - not available in ROI) (just click on yes I need more help)

https://www.sky.com/help/articles/cancel-sky-tv#M1014

Note that if your within a minimum term (most Sky contracts have a minimum term of 18 months) for the service you wish to cancel you may not be able to

Also note you have to give the required relevant notice to cancel which is 31 days for tv and 14 days for broadband

Additional information on Broadband: If you are changing to Virgin or cancelling broadband totally you'll have to contact Sky This link should help

https://www.sky.com/help/articles/cancel-sky-broadband#M1014


If you are changing to another ISP who uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf

If in ROI make sure the flag in bottom right hand corner is set to ROI and refresh the page before selecting an option

for reference cancellations are only confirmed once you have written email confirmation, also remember that if you are cancelling sky q or stream (where stream was ordered on or after 23/02/23) completely all equipment will need returning so make sure when sending back you obtain and keep very safe and indefinitely proof of postage, also note that billing continues as normal right upto and including last day of notice period and must be paid, any overpayment for days beyond termination date will be refunded within six weeks of termination date or you can call sky and they will refund within 3-5 working days once the credit is showing on your sky account

apparently best times to call are first thing in the morning 7am or last thing at night 9pm

[StephenSky]

Darn, I was afraid of that, having to speak to a human being, bound to go wrong. I signed up to the channel on the understanding it was a rolling contract so hopefully they'll not try to invoke any 'minimum' term. Might phone tomorrow, how busy can they be on Christmas eve 🤣

[Mark39]

@StephenSky you could try the messaging option via the 'still need help' button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

[nigea99]

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@StephenSky wrote:

Darn, I was afraid of that, having to speak to a human being, bound to go wrong. I signed up to the channel on the understanding it was a rolling contract so hopefully they'll not try to invoke any 'minimum' term. Might phone tomorrow, how busy can they be on Christmas eve 🤣

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hi @StephenSky 

Just so you know, cancellation is not immediate and has a  31 day notice period