Sky dish broken in storm

[Livmc]

My sky dish got knocked over in last nights storm. I've been onto sky via whatsapp chat and they are telling me they cannot send out an engineer because I have the sky + box and I will need to upgrade to sky Q in order for an engineer to come out. I only want a new dish, I don't want to upgrade to sky Q. Has anyone else had this problem?

[Annie+UK · Accepted solution]

You'll need to contact a 3rd party satellite installer to do any work on a Sky+ system

[Livmc]

Thanks so much for the reply Annie. I'll get onto that now.

[Daniel0210]

@Livmc 

Sky won't send an engineer for anything Sky+ related including dish issues. However… if you already have Sky Protect cover through Domestic and General Insurance contact them.

[Timj1984]

Storm messed up my Sky Box now all I get is signal error, no satellite 

[Daniel0210]

@Timj1984 

Sky no longer send engineers to Sky+ issues even if the box is working fine and it's a dish issue. See the earlier post marked as the answer.