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Discussion topic: Sky Engineer

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MLY
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Sky Engineer

‎22 Jan 2024 04:36 PM

Is there a way of booking a sky engineer online or do I have to call.  I had my lounge replastered a few weeks ago and the plasterer accidentally damaged the cables that run into the house - I can still watch sky but the screen does freeze and has interference.

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky Engineer

‎22 Jan 2024 04:38 PM

Posted by a Superuser, not a Sky employee. Find out more

If you don't have Sky Protect Insurance then you'll need to contact a 3rd party as Sky don't send "engineers" for Sky+ any more

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD
My Sky Frequently Asked Questions: Plus ❄ Glass / Stream
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Mark39
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Superuser
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Re: Sky Engineer

‎22 Jan 2024 04:39 PM

Posted by a Superuser, not a Sky employee. Find out more

Sky no longer provide engineer support for Sky+ subscribers, I'm afraid, unless you have Sky Protect. You would need to contact a local satellite TV installer.

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