Sky catchup unusable

[Steve18921]

Turning that setting off my downloads kicked straight in and downloaded in seconds , I get 944mbs

[Geering1993]

Do I change that setting on the sky box?

[Steve18921]

That was on my router settings via the app that it uses 

what router you got ?

[Geering1993]

I have no idea lol. It's a Talk Talk Fibre something or other but that's all I know 

[Steve18921]

Have you an app on your phone called eero ?

[Steve18921]

 Like this ?

[Geering1993]

No I don't have any app to do with my wifi

[Steve18921]

 

If you have , go into app 

on Home Screen hit advanced security then go to network controls then toggle advanced security off 

[Steve18921]

Someone in your household must have it as the router setup is done via the app 

[Geering1993]

We just plugged it in to the wall and it worked. I think Sky are working on it, so I'll just wait and see what happens. Thanks a lot for your help though

[Davyruss]

Haven't got a clue what you're talking about,

have no idea what a TTs DNS server is nor any of the other jargon!
All I need to know is have I got a problem with the Sky+HD box or not

[Annie+UK]

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@Davyruss wrote:

Haven't got a clue what you're talking about,

have no idea what a TTs DNS server is nor any of the other jargon!
All I need to know is have I got a problem with the Sky+HD box or not

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Only you know if you have an issue or not! and with a rude attitude like that it makes it rather hard to help you 😞

[oj01]

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@Davyruss wrote:

Haven't got a clue what you're talking about,

have no idea what a TTs DNS server is nor any of the other jargon!
All I need to know is have I got a problem with the Sky+HD box or not

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Try the steps in Post #109

[Kayelaina]

There is a problem downloading Sky have confirmed  it is at their end and they hope to have it sorted in 48 hours. As everything was fine with my settings until yesterday I am going to wait rather than make changes I do not understand or have to reverse. 

[Orax]

My downloads are failing too. I am with TalkTalk, does it matter?