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Message posted on ‎24 Sep 2025 05:18 PM

Re: Sky catchup unusable

Turning that setting off my downloads kicked straight in and downloaded in seconds , I get 944mbs

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Message posted on ‎24 Sep 2025 06:12 PM

Re: Sky catchup unusable

Do I change that setting on the sky box?

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Message posted on ‎24 Sep 2025 06:14 PM

Re: Sky catchup unusable

That was on my router settings via the app that it uses 

what router you got ?

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Message posted on ‎24 Sep 2025 06:18 PM

Re: Sky catchup unusable

I have no idea lol. It's a Talk Talk Fibre something or other but that's all I know 

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Message posted on ‎24 Sep 2025 06:18 PM

Re: Sky catchup unusable

Have you an app on your phone called eero ?

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Message posted on ‎24 Sep 2025 06:19 PM

Re: Sky catchup unusable

IMG_1122.jpeg

 Like this ?

 

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Message posted on ‎24 Sep 2025 06:20 PM

Re: Sky catchup unusable

No I don't have any app to do with my wifi

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Message posted on ‎24 Sep 2025 06:21 PM

Re: Sky catchup unusable

IMG_1123.png

 

If you have , go into app 

on Home Screen hit advanced security then go to network controls then toggle advanced security off 

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Message posted on ‎24 Sep 2025 06:22 PM

Re: Sky catchup unusable

Someone in your household must have it as the router setup is done via the app 

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Message posted on ‎24 Sep 2025 07:01 PM

Re: Sky catchup unusable

We just plugged it in to the wall and it worked. I think Sky are working on it, so I'll just wait and see what happens. Thanks a lot for your help though

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Message posted on ‎24 Sep 2025 07:10 PM

Re: Sky catchup unusable

Haven't got a clue what you're talking about,

have no idea what a TTs DNS server is nor any of the other jargon!
All I need to know is have I got a problem with the Sky+HD box or not

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Message posted on ‎24 Sep 2025 07:17 PM

Re: Sky catchup unusable

Posted by a Superuser, not a Sky employee. Find out more
@Davyruss wrote:

Haven't got a clue what you're talking about,

have no idea what a TTs DNS server is nor any of the other jargon!
All I need to know is have I got a problem with the Sky+HD box or not

Only you know if you have an issue or not! and with a rude attitude like that it makes it rather hard to help you 😞

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Message posted on ‎24 Sep 2025 07:19 PM

Re: Sky catchup unusable

Posted by a Superuser, not a Sky employee. Find out more
@Davyruss wrote:

Haven't got a clue what you're talking about,

have no idea what a TTs DNS server is nor any of the other jargon!
All I need to know is have I got a problem with the Sky+HD box or not

Try the steps in Post #109


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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Message posted on ‎24 Sep 2025 07:21 PM

Re: Sky catchup unusable

There is a problem downloading Sky have confirmed  it is at their end and they hope to have it sorted in 48 hours. As everything was fine with my settings until yesterday I am going to wait rather than make changes I do not understand or have to reverse. 

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Message posted on ‎24 Sep 2025 07:26 PM

Re: Download

My downloads are failing too. I am with TalkTalk, does it matter?

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