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Message posted on ‎04 Nov 2023 10:33 AM

Sky box not working

My sky is not working and the screen message states the sky box is initialising. I have tried trouble shoot tips but no success after 4 hours of trying. 

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Message posted on ‎04 Nov 2023 10:47 AM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

The 'initialising' message indicates that your Sky box isn't receiving a signal from your satellite dish. First thing to do is check the cable connections at the back of the box. Switch the box off at the plug first.

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Avatar for Mark39
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Superuser
This message was authored by: Mark39 Answer

Message posted on ‎04 Nov 2023 10:47 AM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

The 'initialising' message indicates that your Sky box isn't receiving a signal from your satellite dish. First thing to do is check the cable connections at the back of the box. Switch the box off at the plug first.

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