Sky + HD

[JohnCallander]

I have Sky Multi Room. The Sky + HD box in one room will not 'pause' and also will not allow access to Sky Sports which is included in my package. I have tried rebooting with no success. 

[JohnCallander]

Im waiting to hear from you regarding my Sky + HD box problem 

[Annie+UK]

This forum is primarily customer-to-customer help, you're not talking to Sky support

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

[Daniel0210]

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@JohnCallander wrote:

Im waiting to hear from you regarding my Sky + HD box problem 

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@JohnCallander 

Only allowing 2 minutes after your original post is barely enough time to read your post and compile a response. As customers we reply when we can and it's not always instant. 

[Mark39]

@JohnCallander sounds like the Viewing Card in the affected box has 'forgotten' your access rights. Are you seeing an 'upgrade' message?