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This discussion topic has been answered Discussion topic: Sky HD + viewing card replacement

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This message was authored by: Martin4

Sky HD + viewing card replacement

Sky HD box replaced, old viewing card not accepted.


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This message was authored by: SKY1992bf Answer

Re: Sky HD + viewing card replacement

Posted by a Superuser, not a Sky employee. Find out more

@Martin4  You can no longer replace sky plus hd boxes as of end October 24

 

the cards are now permanently locked to the last box they were paired to at end of October 24

 

sky plus is now a legacy system which sky no longer sells or supports, whilst existing hardware will continue to work for the foreseeable future , as you have discovered any hardware that breaks down moving forward cannot be replaced unless you upgrade to one of sky's current systems sky Q glass or stream to continue viewing sky services 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: Sky HD + viewing card replacement

Posted by a Superuser, not a Sky employee. Find out more

@Martin4  You can no longer replace sky plus hd boxes as of end October 24

 

the cards are now permanently locked to the last box they were paired to at end of October 24

 

sky plus is now a legacy system which sky no longer sells or supports, whilst existing hardware will continue to work for the foreseeable future , as you have discovered any hardware that breaks down moving forward cannot be replaced unless you upgrade to one of sky's current systems sky Q glass or stream to continue viewing sky services 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

Reply
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