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Discussion topic: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk drive.

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francesburgess
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Re: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk dri

‎04 Nov 2023 02:57 PM

Message on TV there is a problem with your planer. Recordings, on demand and other services not available 

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francesburgess
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Re: Problem with hard disk drive

‎04 Nov 2023 03:04 PM

Is this a con, trying to get everyone to sign up to sky glass

 

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francesburgess
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Re: Problem with hard disk drive

‎04 Nov 2023 03:09 PM

Went through all the advice sky give turn off at wall and wait. Switch back on. No good can not get anything 

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GD1
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Re: Problem with hard disk drive

‎04 Nov 2023 03:09 PM

Posted by a Superuser, not a Sky employee. Find out more
@francesburgess wrote:

Is this a con, trying to get everyone to sign up to sky glass

 

No why would it be a con?    If you a Sky+ user (as you've posted in this thread) then Sky are getting people to upgrade to Sky Q.  Not sure why you think they are trying to get you on to Glass?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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GD1
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Re: Problem with hard disk drive

‎04 Nov 2023 03:11 PM

Posted by a Superuser, not a Sky employee. Find out more

@francesburgess  You keep posting in both the Sky+ & Sky Q forum for the same issue, which system do you have?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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francesburgess
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Re: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk dri

‎04 Nov 2023 03:13 PM

Continues e mails offering sky glass

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Daniel0210
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Re: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk dri

‎04 Nov 2023 03:14 PM

Posted by a Superuser, not a Sky employee. Find out more

@francesburgess 

Have you currently got Sky+ or Sky Q? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Island59
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Re: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk dri

‎04 Nov 2023 03:42 PM

Mark39

Thank you very much for your response, I am laughing to myself as I am of a certain age where I expect everything to last forever 😁 much appreciated info with the most recent boxes though 👍

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Island59
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Re: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk dri

‎06 Nov 2023 06:52 PM

@Mark39 Hi, further to my post last week, I came home today to find an offer from Sky through the post to upgrade to SkyQ at no extra cost, coincidence or conspiracy , who knows?

Following a thorough search of the Sky website, this forum and before I ring Sky direct,  am I right in saying that the SkyQ box has wifi connectivity and doesn't need to be connected by cable to the router?

Thanks in advance 

Ray

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oj01
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Re: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk dri

‎06 Nov 2023 07:11 PM

Posted by a Superuser, not a Sky employee. Find out more
@Island59 wrote:

@Mark39 Hi, further to my post last week, I came home today to find an offer from Sky through the post to upgrade to SkyQ at no extra cost, coincidence or conspiracy , who knows?

Following a thorough search of the Sky website, this forum and before I ring Sky direct,  am I right in saying that the SkyQ box has wifi connectivity and doesn't need to be connected by cable to the router?

Thanks in advance 

Ray

@Island59 That is correct. (and definitely a coincidence!) 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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Island59
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Re: Since yesterday I have had the message on my sky box+ there is a problem with your hard disk dri

‎06 Nov 2023 08:30 PM

@oj01

Many thanks, I found it hard to find anything specific but thought this would be the case with the advance in technology

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