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Discussion topic: I have mesage the is a phone with hard drive but i cannot fix it with the yellow button.

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SUSAN34
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I have mesage the is a phone with hard drive but i cannot fix it with the yellow button.

‎07 Nov 2023 10:38 AM

Issue 06-0 problem with hard disk.  Tried to rest but cannot do this.  Please understand I am OAP

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: I have mesage the is a phone with hard drive but i cannot fix it with the yellow button.

‎07 Nov 2023 11:10 AM

Posted by a Superuser, not a Sky employee. Find out more

Welcome to the Community @SUSAN34 🙂

 

Just so you know, we're mainly other customers here.

 

Try rebuilding your Planner as explained in Sky's help guide here: https://www.sky.com/help/articles/recording-on-sky-plus-different-problem

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