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Discussion topic: Satellite dish

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This message was authored by: Katmc77

Message posted on ‎12 Sep 2025 10:28 AM

Satellite dish

.y old satellite dish is very wobbly, I'm worried it will fall and damage my patio or my garden furniture. Trying to get help from the Bot or automated helpline is ridiculous!
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This message was authored by: Annie+UK

Message posted on ‎12 Sep 2025 10:29 AM

Re: Satellite dish

Posted by a Superuser, not a Sky employee. Find out more

You'll need to get a 3rd party to sort it out as Sky no longer send "engineers" for Sky+ as it is a legacy system

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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This message was authored by: Daniel0210

Message posted on ‎12 Sep 2025 10:31 AM

Re: Satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@Katmc77 

The dish is yours and your responsibility. I suggest contacting a local satellite company to come and make good at your own expense. Sky don't support Sky+ set ups any more including dish issues. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: GD1

Message posted on ‎12 Sep 2025 10:31 AM

Re: Satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@Katmc77  You've posted on the Sky Board, Sky no longer supports this system any dish issues wiull need to be resolved by way of you engaging the services of a independent satellite dish installer at your own cost

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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