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Discussion topic: Satellite dish arm broken

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This message was authored by: ErnieMegaw

Message posted on ‎31 Oct 2025 02:45 PM

Satellite dish arm broken

It's very simple I need a new sky satellite dish 

The arm that points to the satellite is broken off the actual dish

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This message was authored by: SKY1992bf

Message posted on ‎31 Oct 2025 02:55 PM

Re: Satellite dish arm broken

Posted by a Superuser, not a Sky employee. Find out more

@ErnieMegaw if you have sky protect insurance contact Sky directly 

 

if not you will need to source the replacement parts and installation independently and at your own cost 


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This message was authored by: Annie+UK

Message posted on ‎31 Oct 2025 02:55 PM

Re: Satellite dish arm broken

Posted by a Superuser, not a Sky employee. Find out more

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass, Sky Stream and Sky Q (Satellite TV is approaching end of life so is not a long term solution)

 

You would need to employ a 3rd party to replace your dish if you want to keep Sky Plus

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: Daniel0210

Message posted on ‎31 Oct 2025 02:55 PM

Re: Satellite dish arm broken

Posted by a Superuser, not a Sky employee. Find out more

@ErnieMegaw 

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

 

You'll need to employ a local satellite engineer at your own expense to check/realign/repair/replace the dish/LNB if that's the problem.

 

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream. Changing to Sky Q would include Sky replacing or repairing the dish.

 


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