2

This discussion topic has been answered Discussion topic: SKY + not playing back

Reply
Avatar for Col131
Level 1 icon
What's this?
This message was authored by: Col131

Message posted on ‎20 Dec 2023 09:27 PM

SKY + not playing back

Sky + not playing from TV guide menu. Try to choose a channel and it records instead.

Also, cannot choose anything from pre-recorded menu.

 

Report post
Post 1 of 3
619 Views
Reply
View answer in the context of this discussion

Best Answers
Confetti Ring
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎20 Dec 2023 09:34 PM

Re: SKY + not playing back

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr

View this Answer within the discussion

Report post
Post 2 of 3
616 Views
Reply

Did this answer not help you?
Reply

All Replies

Confetti Ring
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎20 Dec 2023 09:34 PM

Re: SKY + not playing back

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
Report post
Post 2 of 3
617 Views
Reply

Did this answer not help you?
Avatar for Oddie2004
Level 5 icon
What's this?
This message was authored by: Oddie2004

Message posted on ‎20 Dec 2023 10:49 PM

Re: SKY + not playing back

Planner rebuild does not work with this or the issues with catch up.I have escalated to Customer Priority Team who are aware of a major issue for over  a week now and technicians are trying to resolve it.

Report post
Post 3 of 3
601 Views
Reply
Reply