Return of Sky + box

[GraniteSanj]

Hi

I moved from sky + to sky Q many many years ago. Now having a clear out and found two old sky+ boxes. I called Sky and  have been told I need to return them. I find that weird because nobody has ever contacted me for a return over the past 10 years or so! 

Is the customer service rep correct in asking for this equipment back?

Regards

[PandJ2020 · Accepted solution]

No.  They're yours.

However, you can return them to Sky for recycling: https://www.sky.com/help/articles/return-or-recycle-sky-equipment-t2

[caesarome]

@GraniteSanj 

You own the Sky+ box but with Sky Q it is owned by Sky so would need to be returned if you were to cancel.