24 Oct 2023 10:17 PM
The Match choice button still does not work. This is the third time. We have Sky+ . Why is it on the screen if it is not in use. This is very frustrating as I have asked for help last time and nothing has changed
24 Oct 2023 10:26 PM
Posted by a Superuser, not a Sky employee. Find out moreIt is to late now for tonights games but if I remember I will check to see if I can access a red button game tomorrow via my box.
25 Oct 2023 12:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Baggie1 I had same issues last night, just got a interactive services are not available check your box is connected to internet
but I'm not sure that the red button coverage requires internet connection unless things have changed
I'm planning (if I remember) to check again tonight and if I get same issues will take screenshots and flag them to sky
25 Oct 2023 07:54 PM
Posted by a Superuser, not a Sky employee. Find out moreThis is working for me this evening.
25 Oct 2023 08:01 PM
I keep getting the same problem
25 Oct 2023 08:29 PM
Posted by a Superuser, not a Sky employee. Find out moreIt's not working for me either on both main event or Football, plus it's not working on the tnt champions league games either I get the following after pressing the red button
My viewing card is inserted as I can view the game on the main channel as the image above shows, but granted box isn't connected to the web and never has been and I've always been able to view red button until recently, so I don't believe it requires a broadband connection unless the process has recently changed
@Baggie1 @m.m.marian are you seeing the above image or something different (can you post screenshots) and are your boxes connected to the web
i'll flag this thread to sky and see if I can get any answers
25 Oct 2023 09:13 PM
Posted by a Superuser, not a Sky employee. Find out moreAn update from me a power cycle of my box has got the TNT service working again, and the image in post 6 above has been replaced with a static image of the below
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