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Discussion topic: New netplug 200+

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owen+1978
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New netplug 200+

‎25 Oct 2023 08:09 PM

I was wondering whether Sky would replace my netplug 200+ as I am unable to access on demand services.

 

Many Thanks

 

Owen

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Annie+UK
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Re: New netplug 200+

‎25 Oct 2023 08:11 PM - last edited: ‎25 Oct 2023 08:17 PM

Posted by a Superuser, not a Sky employee. Find out more

Sky have dropped Repair/Maintenance/Replacement support for Sky+ customers unless they have Sky Protect Insurance

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD
My Sky Frequently Asked Questions: Plus ❄ Glass / Stream
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Mark39
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Re: New netplug 200+

‎25 Oct 2023 08:13 PM

Posted by a Superuser, not a Sky employee. Find out more
@owen+1978 wrote:

I was wondering whether Sky would replace my netplug 200+ as I am unable to access on demand services.

So far as I'm aware this isn't a Sky device.

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GD1
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Re: New netplug 200+

‎25 Oct 2023 08:49 PM

Posted by a Superuser, not a Sky employee. Find out more

@owen+1978  You could easily buy a Sky Wireless Connector SC01 from that well known auction site for a few ££'s

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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owen+1978
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Re: New netplug 200+

‎25 Oct 2023 09:42 PM

Could you please advise me which one I would need to buy as I am not very technical, and would like to get my on demand services back?

 

Many Thanks

Owen

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TimmyBGood
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Re: New netplug 200+

‎26 Oct 2023 11:07 AM - last edited: ‎26 Oct 2023 11:09 AM

Posted by a Superuser, not a Sky employee. Find out more
@owen+1978 wrote:

 my netplug 200+

That appears to be a Powerline network adaptor: there should be a second one somewhere making a link between your router and your Sky box.

 

If one or both of these have failed, any pair of modern Powerline adapters should be a suitable replacement.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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