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Discussion topic: Purchase Pending

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This message was authored by: Reg19

Purchase Pending

I've purchased a box set series 1 which downloaded fine. I then purchased series 2 but it won't download- it just says pending 

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This message was authored by: caesarome

Re: Purchase Pending

Posted by a Superuser, not a Sky employee. Find out more

If series one is still downloading then series two will start when all of series one has finished downloading.

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This message was authored by: Aofarrell

Re: Purchase Pending

I've purchased a box set of a 6-part series. However, episode 3 is saying Pending, whereas episodes 5&6 are downloaded. So in this case, it's not a case of the episode not having aired yet.

This message was authored by: Daniel0210

Re: Purchase Pending

Posted by a Superuser, not a Sky employee. Find out more

@Aofarrell 

You've posted similar on both the Sky+ board and the Sky Q board so which platform do you have?


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