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Discussion topic: PIN and parental controls cancelled but tv still requires PIN number

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This message was authored by: KYTV

PIN and parental controls cancelled but tv still requires PIN number

PIN and parental controls cancelled but tv still requires PIN number

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This message was authored by: Mark39

Re: PIN and parental controls cancelled but tv still requires PIN number

Posted by a Superuser, not a Sky employee. Find out more

Not all PIN requirements can be turned off. OFCOM require Sky to enforce the PIN in some circumstances.

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This message was authored by: KYTV

Re: PIN and parental controls cancelled but tv still requires PIN number

Thanks, this shouldn't be the case here. It's for movie channels that were accessible without pin prior to them being activated. 

This message was authored by: SKY1992bf

Re: PIN and parental controls cancelled but tv still requires PIN number

Posted by a Superuser, not a Sky employee. Find out more

@KYTV wrote:

Thanks, this shouldn't be the case here. It's for movie channels that were accessible without pin prior to them being activated. 


@KYTV  not necessarily, if you're watching a film rated 12 or higher before the watershed you will be asked for pin regardless of your settings as set out below 

 

If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings

it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer

https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014

certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel


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This message was authored by: KYTV

Re: PIN and parental controls cancelled but tv still requires PIN number

Great thanks for the insight.

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