0

Discussion topic: No subtitle text on downloaded ITV programmes

Reply
This message was authored by: Another+One

No subtitle text on downloaded ITV programmes

I’m a long time customer of Sky and currently use a Sky+ HD box which generally works fine.  I live in Wales so pick up the Welsh oriented channels for BBC and ITV.
 
All is well except subtitles don’t work on downloaded ITV channels (neither ITV 1,2,3 or 4 have subtitles).  However, they work fine on live ITV programmes and recordings that I make.
Subtitles are very useful to me and I hope there’s something that can be done to fix this.
 
I've emailed vieweR at sky and await their reply, but hope that someone here can offer me a solution or insight.
 
Thank you.
Reply

All Replies

This message was authored by: Annie+UK

Re: No subtitle text on downloaded ITV programmes

Posted by a Superuser, not a Sky employee. Find out more

You culd ask ITV

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
Avatar for Another+One
Level 3 icon
Topic Author
This message was authored by: Another+One

Re: No subtitle text on downloaded ITV programmes

Do subtitles work for you on ITV doenloads?

This message was authored by: Annie+UK

Re: No subtitle text on downloaded ITV programmes

Posted by a Superuser, not a Sky employee. Find out more

I don't use Subtitles and I don't download these days, I stream

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
Avatar for Another+One
Level 3 icon
Topic Author
This message was authored by: Another+One

Re: No subtitle text on downloaded ITV programmes

Do subtitles work on streaming?

Reply