My old Sky box cannot transmit HD channels anymore.

[OffalyRover]

Have multiroom subscription and just use it in 2 rooms (2 sky boxes and 2 TVs). One of the boxes is a Sky+HD box and the service on that one remains perfect. The other box is an older sky box and I cannot receive the HD channels on that TV now/recently. I can receive other channels on that TV ok. Do I need a sky engineer to call? Do I need a new Sky box  and if so which is recommended ie a Sky+HD or a Sky Q box?

[Annie+UK]

Sky+ is now legacy and not an option, you would need to move to a newer Sky service

[SKY1992bf]

@OffalyRover  You would need to upgrade your complete setup to sky q

as a) you can't have a combination of both plus and Q and b) sky no longer supports sky plus including second hand boxes 

[Mark39]

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@OffalyRover wrote:

The other box is an older sky box and I cannot receive the HD channels on that TV now/recently. I can receive other channels on that TV ok. 

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Do you mean the older box isn't a Sky+HD box?