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This discussion topic has been answered Discussion topic: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024 .Wh

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Message posted on ‎05 Apr 2024 07:18 PM

I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024 .Wh

I am a long standing customer of sky .25 years .what will happen will i have no sky channels.

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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎05 Apr 2024 07:24 PM

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more

See link in my forum signature 🙂

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎05 Apr 2024 07:24 PM

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more

See link in my forum signature 🙂

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Message posted on ‎05 Apr 2024 07:43 PM

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more

As an HD customer you box is fine as this applies to SD boxes only as you can read about here:

 

https://www.sky.com/help/articles/sky-channel-upgrade

 

. This means if you have an SD box, you'll need to upgrade to continue watching Sky channels.

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Message posted on ‎06 Apr 2024 06:15 AM

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more
@Hayden+mullinder wrote:

SAME!!! it ending my sky Q it say "Ending September 7th 2024"

@Hayden+mullinder 

As we've told you before on other threads, this has no effect on Sky Q boxes. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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