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Discussion topic: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024 .Wh

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This message was authored by yvonne311 This message was authored by: yvonne311

I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024 .Wh

I am a long standing customer of sky .25 years .what will happen will i have no sky channels.


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more

See link in my forum signature 🙂

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense

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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more

See link in my forum signature 🙂

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
This message was authored by caesarome This message was authored by: caesarome

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more

As an HD customer you box is fine as this applies to SD boxes only as you can read about here:

 

https://www.sky.com/help/articles/sky-channel-upgrade

 

. This means if you have an SD box, you'll need to upgrade to continue watching Sky channels.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have Sky HD box and heard Sky is switching off in August My contract expires in September 2024

Posted by a Superuser, not a Sky employee. Find out more

@Hayden+mullinder wrote:

SAME!!! it ending my sky Q it say "Ending September 7th 2024"


@Hayden+mullinder 

As we've told you before on other threads, this has no effect on Sky Q boxes. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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