Discussion topic: Home move with a break between properties

This message was authored by: AnnaM412 · ‎28 Feb 2023

I'm currently in the process of selling my home and will have a few months living with relatives before I move into my new property. Does anyone know how this will affect my Sky contract / sky VIP continuity etc? I would like to stay with sky but wondered if it's possible to bridge the gap without paying for a full servie I'm not using.

This message was authored by: SKY1992bf · ‎28 Feb 2023

@AnnaM412 Sky won't suspend payments because although you won't have access via a home tv/sky box you do have the ability to watch via sky go on mobile devices

the other alternative is to downgrade to the basic package providing your not in contract for services you cancel

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: Mark39 · ‎28 Feb 2023

If you're not 'in contract' you can cancel by giving 31 days notice, and resubscribe when you move. You'll lose your VIP tenure.

Alternatively,you can continue your contract and your subscription without break. You might be able to downgrade to the minimum tv package for the period you won't be using the service.

This message was authored by: SKY1992bf · ‎28 Feb 2023

@AnnaM412 Sky won't suspend payments because although you won't have access via a home tv/sky box you do have the ability to watch via sky go on mobile devices

the other alternative is to downgrade to the basic package providing your not in contract for services you cancel

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Home move with a break between properties

Home move with a break between properties

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