Help needed for a Sky+ HD Box

[Obi123]

I have a Sky + HD Box, as I'm not allowed Sky Q in my Flats.

i turned my Tv and Sky on like normal, but it said I have a Hard Disk drive Problem.

i pressed the yellow button and did a Restart, it said it still wasn't fixed.

so I did a a Full Restart.

And it is still saying it's not fixed.

please help!

[Annie+UK]

You'll need to replace the box with a secondhand one, try eBay etc... look for DRX890 or the better DRX895 models as these are the latest versions last manufactured over 8 years ago

[TimmyBGood]

@Obi123 

Note that unless you have an existing Sky Protect policy, Sky themselves no longer provides replacement Sky+ HD hardware or installer support and will just advise you to move to Sky Q, Glass or Stream.

[jasonIreland]

did you try Services, zero, zero, one, rebuild?  i dont know, but it may help

[jasonIreland]

also @Obi123 , rebuild will save your recordings, there is a last ditch effort to reformat the hard drive (obviously lose all recordings)  i dont know i can post links to the video, but search youtube for "how to format the hard disk drive in a sky+hd digibox". May also be worth a try if the box is actually on its way out and you need to get a new one anyway? 

hope this helps

[Obi123]

I tried that.

it's definitely gone. 
but thank you.

[Annie+UK]

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@jasonIreland wrote:

also @Obi123 , rebuild will save your recordings, there is a last ditch effort to reformat the hard drive (obviously lose all recordings)  i dont know i can post links to the video, but search youtube for "how to format the hard disk drive in a sky+hd digibox". May also be worth a try if the box is actually on its way out and you need to get a new one anyway? 

hope this helps

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The instructions for a Full System Reset (FSR) can be found in my FAQ (Q15)

[jasonIreland]

sorry to hear that @Obi123 , hopefully better luck with the next one.   @Annie+UK  how do i get to your FAQ, i checked your profile, but guess im in the wrong place

[jasonIreland]

sorry im blind, you have a link on the message, senior moment lol

[Annie+UK]

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@jasonIreland wrote:

sorry to hear that @Obi123 , hopefully better luck with the next one.   @Annie+UK  how do i get to your FAQ, i checked your profile, but guess im in the wrong place

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The link is in my Forum Signature at the foot of all my posts 🙂