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Discussion topic: External cable box

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This message was authored by Michelle1973 This message was authored by: Michelle1973

External cable box

I need to replace the front cover of the external cable box on the front of my house (it's missing completely) - has anyone else had to this or know where to get these from ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: External cable box

Posted by a Superuser, not a Sky employee. Find out more

Doesn't sound like a Sky box. Dish cables usually pass straight through the external wall.

Michelle1973
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This message was authored by Michelle1973 This message was authored by: Michelle1973

Re: External cable box

Hi Mark, yes I have a dish so the cables pass through the external wall but they were boxed (protected)

 

This message was authored by Mark39 This message was authored by: Mark39

Re: External cable box

Posted by a Superuser, not a Sky employee. Find out more

Can you post a picture?

Michelle1973
Topic Author
This message was authored by Michelle1973 This message was authored by: Michelle1973

Re: External cable box

 

box.jpg

This message was authored by Mark39 This message was authored by: Mark39

Re: External cable box

Posted by a Superuser, not a Sky employee. Find out more

@Michelle1973 I can't see from the picture any cable that might be coming from your dish and I'm certain a Sky installer wouldn't have left things like that. The thinner wires definitely aren't anything to do with Sky tv - they look more like telephone wiring. I'm not sure there's any cables there related to Sky tv - looks more like the innards of a phone socket.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: External cable box

Posted by a Superuser, not a Sky employee. Find out more

@Michelle1973 

 

Any specialist supplier of enclosures should stock such things: for example

 

https://www.cases-and-enclosures.co.uk/enclosures 

 

For that location you'd want at least an IP65 rating.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: External cable box

Posted by a Superuser, not a Sky employee. Find out more

@Michelle1973 

 

However the apparent state of those connections might suggest they aren't the live ones.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by GD1 This message was authored by: GD1

Re: External cable box

Posted by a Superuser, not a Sky employee. Find out more

@Mark39  Possibly an old Virginmedia/Cable connection which used coax & telephone line.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Michelle1973
Topic Author
This message was authored by Michelle1973 This message was authored by: Michelle1973

Re: External cable box

Thanks everyone for your suggestions and assistance - I'm now looking into this further based on the information provided by you 😁

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