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Discussion topic: Error message saying I need to upgrade my subscription

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This message was authored by: Steve2677

Error message saying I need to upgrade my subscription

Hi

I have two separate Sky HD boxes in the house. One is working fine, the other is coming up with a message saying I need to Upgrade My Subscription to get certain channels including the Sports channels. These channels appear in yellow writing when they should be white. We pay for the same channels on both boxes/cards so I should get them without upgrading. I've tried shutting it all down a few times but this does nothing.

Can anyone help?

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This message was authored by: Annie+UK

Re: Error message saying I need to upgrade my subscription

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

 

Additional help with your viewing card can be found here
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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