Discussion topic: Downloads affecting wi fi
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Message posted on 05 May 2023 12:23 PM
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							Downloads affecting wi fi
						
					
					
				
			
		
	
			
	
	
	
	
	
Whilst i'm downloading a programme to watch from the Sky On Demand service, it knocks off all the wi fi in the house and we have to re set the router. Pretty sure it wasn't always this way.
Does anyone have any idea why this could be ?
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Message posted on 05 May 2023 01:43 PM
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							Re: Downloads affecting wi fi
						
					
					
				
			
		
	
			
	
	
	
	
	
Possibly the download is using the majority of your available bandwidth, which would slow down or stop other downloads.
Message posted on 06 May 2023 03:13 PM
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							Re: Downloads affecting wi fi
						
					
					
				
			
		
	
			
	
	
	
	
	
Do you know your broadband package / speeds at all?
As the above user pointed out you may be using alot of your bandwith when downloading a program.
My views are my own and I will assist where possible.
Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4
I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
Message posted on 11 Aug 2023 05:18 PM
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							Re: Downloads affecting wi fi
						
					
					
				
			
		
	
			
	
	
	
	
	
Thanks for the advice.
It seemed to get better for a while, but came back with a vengence last night so will check out the bandwith and see if we can sort it with Sky
Message posted on 11 Aug 2023 05:33 PM
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							Re: Downloads affecting wi fi
						
					
					
				
			
		
	
			
	
	
	
	
	
@Bibs6162 you could try turning your Hub off at the plug,for 30 seconds or so. It may decide to allocate a different wireless channel when you restart it, hopefully to one offering better performance.
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