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This discussion topic has been answered Discussion topic: Customer service telephone number

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This message was authored by: Soniarose

Re: Customer service telephone number

Hi 

I can't understand what do you mean by getting an engineer first of all what is the problem with my Sky TV ? This is out of order I need to speak to someone you can't cut off my sky TV !!

what I am paying you for ! 
Sonia rose 

This message was authored by: Daniel0210

Re: Customer service telephone number

Posted by a Superuser, not a Sky employee. Find out more

@Soniarose 

You aren’t contacting Sky Customer Services here. This is predominantly a customer led discussion forum where Sky customers are available to help other customers.

 

It's quite simple. Do you have Sky+ or Sky Q? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Mark39

Re: Customer service telephone number

Posted by a Superuser, not a Sky employee. Find out more

@Soniarose wrote:

Hi 

I can't understand what do you mean by getting an engineer first of all what is the problem with my Sky TV ? This is out of order I need to speak to someone you can't cut off my sky TV !!

what I am paying you for ! 
Sonia rose 


You said your Sky isn't receiving a satellite signal. That usually means a problem with your dish or cabling.

 

Sky haven't cut you off.

 

As you have an old Sky+ system, Sky won't send an engineer, as per the response you've already received, so there's no point speaking to them.

 

You're paying to receive Sky TV. The equipment you use to receive it is yours and isn't supported by Sky.

This message was authored by: Salehahmed77

Re: Customer service telephone number

Please contact me 

this number 

 

This message was authored by: Annie+UK

Re: Customer service telephone number

Posted by a Superuser, not a Sky employee. Find out more

@Salehahmed77 wrote:

Please contact me 

this number 

 


This forum is primarily customer-to-customer help, you're not talking to Sky support, you forum ID is not connected to your Sky account so noone could phone you if they wanted to

 

You have to phone Sky the cannot phone you via a forum request

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: Customer service telephone number

Posted by a Superuser, not a Sky employee. Find out more

@Salehahmed77 Sky won't contact you in response to your post. They don't know who you are, or your contact details. You can, however, contact them.

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