Customer service telephone number

[Loftboy]

@Mark39 

No Mark, I did not get through to an advisor. Trying to talk to the AI "receptionist" is a waste of time

[Chloe-W22 · Accepted solution]

Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users?

Or you can create your own Community discussion by 🌟clicking here🌟

[David123456Z]

Some waste of a lot of time, waiting and listening to music - Sky needs to up its customer support.

[Daniel0210]

@David123456Z 

The lines will be busier than usual due to the large scale Sky Glass issue yesterday and today. 

[KELAS]

Why cant one simply get a straight answer to a straight question

[Mark39]

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@KELAS wrote:

Why cant one simply get a straight answer to a straight question

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Ask here. If it's something we as customers can address we'll give you a straight answer.

[naweeda]

Very poor service just wanna speak to someone 

[Daniel0210]

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@naweeda wrote:

Very poor service just wanna speak to someone 

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@naweeda 

What issue do you wish to talk to Sky about? Is it something we can help with?

Whats happening when you're trying to call Sky?

[Jeff42]

Can I speak to someone re my account 

[Annie+UK]

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@Jeff42 wrote:

Can I speak to someone re my account 

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Yes, if you phone them

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[Mark39]

@Jeff42 welcome to the Community. Just so you know we're mainly other customers here. 

You can find the number to call via the 'need more help' link at the bottom of this page, or if you tell us something about why you need to speak to Sky, we may be able to help or guide you.

https://www.sky.com/help/home