Discussion topic: Connecting problems
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Message posted on 06 Jan 2026 11:28 AM
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Connecting problems
Unable to connect to catchup to etc
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All Replies
Message posted on 06 Jan 2026 11:33 AM
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Re: Connecting problems
@June48 what have you tried in order to fix it? Has it worked before? What do you mean by etc?
Message posted on 06 Jan 2026 12:57 PM
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Re: Connecting problems
I've tried to fix this on skys web site. I've checked all the connections. But nothing has helped. Everything was working perfectly before my sky box froze and came back on. My Wi-Fi is working on my other devices, my laptop computer and mobile phone.
Message posted on 06 Jan 2026 01:11 PM
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Re: Connecting problems
@June48 try turning both your Sky box and your broadband router off at the plug. Wait for a minute before turning on your router again, and another 4 minutes before turning on your Sky box. Then see if they connect.
Message posted on 07 Jan 2026 12:09 PM
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Re: Connecting problems
I appreciate your help but I'm afraid this didn't work either.
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