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Discussion topic: Cannot Access Paramount plus on a Sky + HD box

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This message was authored by WigWam This message was authored by: WigWam

Cannot Access Paramount plus on a Sky + HD box

I have been told by Skythat I should be able to access some paramount+ programming as a Sky Cinema subscriber automatically through the sky cinema browser section on my sky +  HD box. When I check the Sky cinema section there is no link to any section  relating to Paramount + specifically only the normal subject headings. The box type is a Samsung version R010  provided by Sky Can anyone assist

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This message was authored by Mark39 This message was authored by: Mark39

Re: Cannot Access Paramount plus on a Sky + HD box

Posted by a Superuser, not a Sky employee. Find out more

Try On Demand.

This message was authored by caesarome This message was authored by: caesarome

Re: Cannot Access Paramount plus on a Sky + HD box

Posted by a Superuser, not a Sky employee. Find out more

@WigWam wrote:

When I check the Sky cinema section there is no link to any section  relating to Paramount + specifically only the normal subject headings.


There should be a section down the left handside for Paramount+ content, the same applies to the Catchup section.

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WigWam
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This message was authored by WigWam This message was authored by: WigWam

Re: Cannot Access Paramount plus on a Sky + HD box

Thank you for suggestion - actually this was the first thing I did and since then I have checked repeatedly with no success - oddly enough initially the genaral search brought up programmes but attempting to download brought the message that there was a problem with internet connection (there wasn't because other programmes downloaded and i actually managed to download a single episode from one of the star trek series) - the next day all references to paramount + disappeared from the search engine

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Cannot Access Paramount plus on a Sky + HD box

Posted by a Superuser, not a Sky employee. Find out more

@WigWam wrote:

 The box type is a Samsung version R010  provided by Sky


Perhaps worth noting that this hardware is something like fifteen years old, and cannot run firmware more recent than a 2017 release. Only DRX895/890 boxes are still considered in-support by Sky.

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