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Message posted on 24 Sep 2025 02:04 PM
Box won't record. App says No Broadband, but everything else on broadband is ok
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Message posted on 24 Sep 2025 06:35 PM - last edited: 24 Sep 2025 06:36 PM
That's a know issue
https://helpforum.sky.com/t5/Sky/Sky-catchup-unusable/td-p/5095700
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Message posted on 24 Sep 2025 02:06 PM
You have posted in the forum for Sky+ users but the content of your post indicates you do not have a Sky+ box, can you confirm what box you have?
Message posted on 24 Sep 2025 06:30 PM
Having fiddled around some more, have discovered I can record future programmes and can pause live tv on Sky+HD Box, but cannot download "on demand" programmes which show up as no broadband.
I have never had this problem before
The Sky+HD Box is around 10 years old.
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