Discussion topic: No Signal
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Message posted on 24 Sep 2025 06:39 PM
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No Signal
On some channels-BBC 1, ITV- I am receiving a 'Your Sky+HD box isn't getting a satellite signal' message. However other channels-BBC2 & Ch4- are fine. The menu works ok. Tried switching both box and wifi off with no result.
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Message posted on 24 Sep 2025 06:43 PM
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Re: No Signal
The cause is most likely a slight dish misalignment. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
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