16 Nov 2021 12:26 AM
Hi
Was trying to download Episode 4 of "The Outlaws" and i have the message "There appears to be an issue with your broadband connection"
Except there isnt as i can download episodes 1-3 with no issue
This also happens with a few other episodes from other series
Ive rebooted the router and the Sky+ box
Any ideas what i can try next?
Thanks
Chris
16 Nov 2021 05:48 AM
Posted by a Superuser, not a Sky employee. Find out moreIt is working OK for me so have you tried the SD version as well or tried to start the download via the Sky+ or Sky Go apps ?
16 Nov 2021 05:48 AM
Posted by a Superuser, not a Sky employee. Find out moreIt is working OK for me so have you tried the SD version as well or tried to start the download via the Sky+ or Sky Go apps ?
16 Nov 2021 08:54 AM
@caesarome wrote:It is working OK for me so have you tried the SD version as well or tried to start the download via the Sky+ or Sky Go apps ?
Ok just tried the Sky+ App (forgot i even had this.. and dont think ive ever used it ) and it seems to be downloading to the Sky+HD box now
Very weird and quite cool thats possible, but it looks like its working via this method
Thanks for the help
16 Nov 2021 11:01 AM
There must be some sort of issue with iPlayer on Sky+ as I am getting this for some other BBC programmes and can only download them to the box using the Sky Go app. This needs to be acknowledged by someone as a fault.
16 Nov 2021 11:10 AM - last edited: 16 Nov 2021 11:17 AM
Posted by a Superuser, not a Sky employee. Find out more
@Nesslad wrote:
There must be some sort of issue with iPlayer on Sky+ as I am getting this for some other BBC programmes and can only download them to the box using the Sky Go app. This needs to be acknowledged by someone as a fault.
Have you send this issue to sky via email here: viewerR@sky.uk
02 Jul 2022 11:17 PM
Getting this on "Glow Up" at the moment. Happy to download s4 e2/e7/e8 but won't even go into the choice for the others.
I'll try the app to see if that works.
18 Dec 2023 10:38 PM
Seems a bit nuts, but this works for me as well..... Agatha Raisin series 4, episode 4 works perfectly from sky+ box, 1, 2 and 3 won't work HD or SD. Downloading perfectly when requested from the sky Go app!
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 100 minutes
New Discussion