changing Wi-Fi connection

[Wan13]

Sky stream puck is some distance from router so I have installed a tp link booster. How and where do you go to update the puck to connect to the tp link?  I haven't been able to find any way of getting to settings menu.

[MarkGoldsmith · Accepted solution]

Under Networking Connection in the settings, press thr right button twice to get to the "reset" button. That will reset you network connectiong and allow you to set it up again.

[Wan13]

Thanks Mark, all done. Didn't realise settings appeared after to menus (new user).

[MarkGoldsmith]

Yeah the menu layout in the setings can be quite confusing at first until you get used to it.

[Gnq]

I'd like to add my complication to this. I installed a Sky Puck for the first time. The next day, for reasons, I had to change the WiFi SSID. On booting the Sky Puck, it froze with a "no connection" error. Prusumably it couldn't find the old SSID. But, contrary to what I would expect, it didn't rescan WiFi networks and ask me to re-choose. Repeated use of "Reset" did not escape this dead end. Finally, I resorted to a full factory reset which wasted my time logging back in to all my 3rd party subscriptions, but did, at least, allow me to re-choose my WiFi.

Is this a known behaviour?

Thanks

[karen+trust+1962]

I am having this problem at the moment as my camera door bell stopped working. On research it's down the the 5ghz given out by your router as some add ons like this will not work on 5g I have a Sky router and it gives out both signals so you have to split them giving the 2.4g another name ie SKYXXXX, unfortunately it seems I now have to change everything to that login, at least my doorbell works 😂😂