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Discussion topic: Youtube Closes

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This message was authored by ChoochSiesta This message was authored by: ChoochSiesta

Youtube Closes

Have used Youtube through Sky Stream for almost a year successfully. Now every time I swap to terrestrial TV the Youtube stops and SkyStream is back at the home screen. Driving me nuts🙄

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Youtube Closes

Posted by a Superuser, not a Sky employee. Find out more

Hi @ChoochSiesta 

 

Can you clarify what you mean? Terrestrial TV refers to TV usually delivers via an aerial. Stream uses the internet to deliver channels. I take it YouTube isn't playing content and returning you to the home screen?

 

Please can you outline the steps you are taking, the community will then do it's best to assist.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
ChoochSiesta
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This message was authored by ChoochSiesta This message was authored by: ChoochSiesta

Re: Youtube Closes

My TV is set up to receive from various sources : 1. UHF aerial, 2. Sky stream box, 3.PS4, 4.Sky+ box, 5.Humax PVR.

So, for example, I could be streaming Talk TV via Sky puck YouTube app. Then the adverts come on so I then change the TV input source to UHF. Then if I switch back to Sky puck there is just the Sky home page.

If I was using another app, say Discovery + this would still be open. I have already refreshed the apps and rebooted the Puck. 

ChoochSiesta
Topic Author
This message was authored by ChoochSiesta This message was authored by: ChoochSiesta

Re: Youtube Closes

So, 8 days later this issue appears to have been fixed. I can now change channel away from YouTube and it stays open. 

ChoochSiesta
Topic Author
This message was authored by ChoochSiesta This message was authored by: ChoochSiesta

Re: Youtube Closes

So, a day later and it's goosed again. Youtube keeps exiting to the Sky home page. What is going on with the YouTube app? 🤷‍♂️

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Youtube Closes

Posted by a Superuser, not a Sky employee. Find out more

@ChoochSiesta wrote:

So, a day later and it's goosed again. Youtube keeps exiting to the Sky home page. What is going on with the YouTube app? 🤷‍♂️


If you are trying to leave an app open and running and then swapping your tv input to another source then the stream is doing as expected and attempting to go into standby from inactivity 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
ChoochSiesta
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This message was authored by ChoochSiesta This message was authored by: ChoochSiesta

Re: Youtube Closes

But........ it's only just started doing this. Something has changed on YouTube. Other apps don't close!

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