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Discussion topic: You tube problem

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This message was authored by: SBL22

You tube problem

Keep getting black screen on tv screen for you tube. Having to switch off  and on Sky stream box to connect again? Is this  WiFi problem?

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This message was authored by: Cloncurry

Re: You tube problem

I was having exactly the same problem every time that I started the you tube app, had to reboot the sky stream to resolve the problem.

I have installed a time switch to switch off the puck overnight and switch on again the next morning, that has solved the problem for me....works eveytime now!

This message was authored by: Stephen+Mourton

Re: You tube problem

@Cloncurry  @SBL22   Have either of you tried the App refresh in Settings? 

This message was authored by: trevforum

Re: You tube problem

Posted by a Superuser, not a Sky employee. Find out more

When I get odd stuff happening with the interface and apps, I go into Settings->System Management->Resets & Updates and run Restart  Device.  Takes a couple of minutes and all is well after that for me until the next time.  From experience it's probably due to developers not clearing caches and buffers correctly if at all.

 

I forgot to mention that all settings and log ins are preserved.

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Sky Stream, Sky Glass, Philips 77OLED+950, Pioneer LX-901 7.1.4, EE 900 FTTP
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This message was authored by: SBL22

Re: You tube problem

Thank you all for your help, will try these suggestions 

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