Disney+ Stopped Working on Sky Stream

[ARC_SWest]

Disney+ was working fine (with ads version, included with Sky Ultimate TV). It stopped working last week.

Launching the app takes me to the My Disney "login or create account" page, with the 8 digit activation code. Once on the MyDisney site, it's asking me to subscribe to a paid for service.

I found a link on this forum to "activate" Disney+, but that just confirms that "You've already linked your Sky and Disney+ accounts".

Anybody got any suggestions, or has anybody got a fix for this?

Thanks.

[arcadeavenger]

Hi @ARC_SWest, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
 

[Spline102]

I have the same problem