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Discussion topic: You can't watch this where you are right now

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This message was authored by Jackson2 This message was authored by: Jackson2

You can't watch this where you are right now

Sky stream isn't working, every channel has the message you can't watch this where you are right now, tried resetting the box & the WiFi but still has same message


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: You can't watch this where you are right now

Posted by a Superuser, not a Sky employee. Find out more

@Jackson2 if you haven't already try restarting your router and see if that helps.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Sally_Sparrow This message was authored by: Sally_Sparrow

Re: You can't watch this where you are right now

@Jackson2 

Who is your ISP? Do they use dynamic IP addresses which don't necessarily originate in the UK? 

Jackson2
Topic Author
This message was authored by Jackson2 This message was authored by: Jackson2

Re: You can't watch this where you are right now

We have city Fibre through Octaplus but as far as I'm aware we don't have anything that puts our internet in a different country 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: You can't watch this where you are right now

Posted by a Superuser, not a Sky employee. Find out more

@Jackson2 if you haven't already try restarting your router and see if that helps.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: You can't watch this where you are right now

There have been other discussions about Octaplus doing that🤔

Exiled in HH
Jackson2
Topic Author
This message was authored by Jackson2 This message was authored by: Jackson2

Re: You can't watch this where you are right now

Resetting the router seemed to do the trick, thank you 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: You can't watch this where you are right now

Posted by a Superuser, not a Sky employee. Find out more

@Jackson2 wrote:

Resetting the router seemed to do the trick, thank you 


So likely you did have a non UK up. Resetting the router will give you a new IP.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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